About Saddle Point Systems
Our Mission
At Saddle Point Systems, our first priority is always customer satisfaction. In more than 20 years of selling document binding machines and supplies, we've built our reputation by providing fast, reliable service and selling high quality equipment and supplies at reasonable prices that give our customers the upper hand with their binding or finishing job. It's a simple premise that we take seriously and it's allowed us to establish hundreds of long lasting business relationships with copy shops, corporate reprographic centers, major universities, government agencies, law firms, engineering firms, HMOs and others throughout the San Francisco Bay Area. We strive to exceed our customers' expectations and encourage you to call us with any questions toll free at 855-880-7500.
Our Team
John Sonnikson
Service Manager
John "Eagle Eye" Sonnikson's technical prowess can be summed up in three words: close is wrong. A mechanic by trade, John's uncanny ability to detect and remedy machine problems means our customers are usually up and running the same day he visits.
Aaron Phipps
Sales & Support
Aaron "The Ambler" Phipps is the odd-job guru, tinkering in just about everything around the office, including website development and maintenance, order processing, technical support and graphic design.
Rebecca Silva
Custom Service
Rebecca "Steadfast" Silva is customer service personified, providing friendly and reliable assistance through every step of the ordering process. Whether you need supplies, a quote for equipment, service contract renewal or a copy of your receipt, Rebecca has all the bases covered.
David Gomes
Service Technician
David "Renaissance Man" Gomes applies his encyclopedic memory, algorithmic analytical abilities and zen disposition to keep our customers' equipment humming. With a background in molecular biology and a passion for pottery and fly-fishing, David is a jack-of-all-trades whose eclectic interests lend themselves to his excellent problem-solving skills.
Jeremy Fleischman
Web Developer
Jeremy "Red Mage" Fleischman is our resident digital wizard, who uses his expertise as a computer scientist to vanquish bugs, add important features and purge superfluous code, improving the overall user experience.
Hall of Fame
Jim Kelly
Founder (Retired)
Jim, our fearless leader, is the founder and owner of Saddle Point Systems. With 25+ years of document binding expertise, he's a veritable encyclopedia of book binding knowledge with a penchant for direct, honest business.
Melanie Berdofe
Co-Owner (Retired)
Melanie is the co-owner and mother hen of Saddle Point Systems. Nothing leaves this office without her shrewd eyes checking it, providing quality control in how we serve our customers from supply orders to machine sales.
Sandra Mello
Customer Service (Retired)
Sandra "Quick Draw" Mello is unreasonably good at her job, often knowing what supplies you're ordering before you do. Fun fact: Sandra once broke the sound barrier while shipping out an order.
Cindy Stevens
Customer Service (Retired)
Cindy "Texas Ranger" Stevens juggles between renewing service contracts, updating billing spreadsheets and analyzing inventory data to bring order to the bureaucratic underbelly of Saddle Point Systems.
Our Manufacturers
As authorized dealers for the following binding equipment and supply manufacturers, we have full access to each of their product lines. So if you're having trouble finding something on our website, call us toll free at 855-880-7500 and we'll quote you a price on what you're looking for.
